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General Business Services

As a downtown business, your needs and challenges may change daily. You’re never alone in navigating the best path froward as a business. Below are the most frequently used services we offer.

Request a Service from a Downtown Ambassador:

Our Service Request Form is an easy and reliable way to report a concern or issue on/near your
property. Our Clean Team responds to submitted requests within the hour! Submit a service request form to request assistance such as:

  • Graffiti removal
  • Pressure washing
  • Weed control/removal

Read more about the extensive services offered by our Clean, Safe and Outreach teams HERE

Sidewalk Dining:

Are you a restaurant interested in sidewalk dining? Navigating Metro's permit process can be time consuming. Our staff is here to help make the process as easy as possible! Contact Crissy Cassetty for more information at (615) 397-7110 or 

Metro Trespass Waiver:

Ground-level businesses have the opportunity submit a Metro Trespass Waiver, providing authorization to enforce criminal trespass violations on private property. To request a form or for more information
contact Ludo Brusa at

Employee Parking:

Looking for easy and affordable parking for your employees? Consider a monthly "ParkIt! Downtown" shuttle pass. Individual pass holders park at Nissan Stadium for $52/month and ride a shuttle into downtown, with eight shuttle stops conveniently located throughout downtown. Empoloyers can also arrange a private shuttle line for their employees, with service from Nissan Stadium directly to their door. For more information click HERE

We can also help you find garages that have availability for monthly parking. Contact Jack Malone at 
(615) 243-0875 or 


We assist local, regional and national retail and restaurant operators in finding the ideal spot for their business. Services include:

  • Identifying suitable spaces;
  • Guidance on the permitting process;
  • Accessing related information like pedestrian counts;
  • Introductions to retail designers.

Contact Crissy Cassetty at (615) 397-7110 or for assistance.